workforce management

Is it unprofessional to want to make a drinking game out of the number of times I hear the following?: Machine Learning Augmented Reality Virtual Reality Cognitive Robotics I work in the retail industry, and it seems many envision a Westworld scenario right around the corner. So, when exactly will...

Twenty years ago it wasn’t necessarily called the gig economy but large retailers, suppliers and 3rd-party service providers have all utilized part-time, contracted labor to fulfill short-term jobs (gigs) for years.   Growth in this community of ad hoc workers shows no signs of slowing down. According...

I’m tired.  I feel constantly bombarded with headlines about the impending doom of brick and mortar retail.  There are undeniable trends in retail closings, but they don’t tell the whole picture. I’ve come across many who talk about how retail is reorganizing, not failing completely....

This flu season has been particularly brutal, so it may be time to have an important discussion about this with your teams. Logic and reason would say “NO. Do not go to work sick.” But we know all too well that for many workers these...